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International Delivery

International Delivery Information

Delivery Option Delivery Time Delivery Cost 
EUROPEAN DELIVERY: Signed For Service 3-5 Working Days £9.99 
INTERNATIONAL DELIVERY: Singed For Service 5-7 Working Days £12.99

Shipping Locations

Please see further down the page for a list of locations we ship to. If you are trying to purchase something and are unable to find your shipping location country in our checkout system, then please contact us and we will be able to assist you with your query. 

Dispatch Time 
As long as your order is placed before 3.00pm, we aim to dispatch the same day subject to stock and availability. 
Orders received after 3.00pm will be dispatched the following working day, (please note that orders will not be dispatched after 3.00pm on a Friday, over the weekend or on bank holidays). 
We try our best to meet delivery timescales, however at busy periods such as Christmas there may be a slight delay in the dispatching of your order. 
Please note all mechanical timepieces will be put on a 24 hour functionality test before being dispatched.

Dispatch Notification
Once your order has been dispatched via Royal Mail, you will receive an email which contains a unique tracking number, which will then allow you to track your parcel online through the Royal Mail website.

Lost Deliveries
Once you have gone through the Track and Trace procedure and the order has not been delivered in the time specified, we are able to replace or refund the order after 21 working days and once the post office clarifies that the parcel is lost. 
Alternatively we will send a replacement out immediately at the same cost (subject to stock availability) and your original purchase costs will be refunded after 14 days, this way you will receive your order.

Late Deliveries
We will always aim to ship all of our orders within the time frame we have specified and on very rare occasions parcels may be lost or arrive to you late.

Deliveries Undelivered & Returned
You must be available to receive your delivery or arrange prompt collection with your local sorting office. All orders returned to us as marked undelivered can be redelivered but will incur an additional delivery charge..

Channel Islands

If ordering from the Channel Islands, please contact us regarding your refund on VAT, as this will not be automatically deducted at the checkout stage.

European Shipping Countries

Albania Austria Belgium 
Bulgaria Croatia Cyprus 
Czech Republic Denmark Estonia 
Finland France Germany 
Greece Hungary Ireland 
Isle of Man Italy Latvia 
Luxembourg Malta Macedonia 
Monaco Montenegro Netherlands 
Norway Poland Portugal 
Romania Russia Serbia 
Slovakia Slovenia Spain 
Sweden Switzerland Turkey

Outside Europe (Rest of the World)

Afghanistan Argentina Armenia 
Aruba Australia Bahamas 
Barbados Bosnia-Herzegovina Brazil 
Canada Chile Dominican Republic 
Egypt Gibraltar Guam 
Hong Kong India Indonesia 
Israel Japan Republic of Korea 
Mexico New Zealand Peru 
Philippines Saint Lucia Singapore 
Taiwan Thailand United Arab Emirates 
United States of America

Import Duties
Import duties & tax (Vat) is charged at the appropriate rate to all destinations we ship to within the EU.
Import duties & tax (Vat) will be deducted automatically when the billing details are entered into the checkout stage.
Any additional charges for customs clearance is your responsibility as we have no control and custom policies vary from country to country.

Shipping To Remote Areas

Shipments are sent with DHL and standard, Some remote locations may require a 3rd party local carrier to deliver your goods. 

Will I need to sign for my order?

All orders that are sent out Recorded or Special Delivery will require a signature upon delivery of the goods. 

If you are out, the courier will leave you a 'While you were out' card, which you will need to take to your nearest postal depot to collect your parcel.

If you do not collect it within a short period of time, then the parcel will be returned back to us.

Are parcels insured?

Yes, provided you have gone through the Track and Trace procedure (accessed via your account) and the order has not been delivered in the time specified, we will replace or refund the order after 21 working days if the post-office verifies that the parcel is lost.

Alternatively, if its urgent, we can send a replacement out to you immediately at the same cost and we will refund your original purchase costs after 14 days, this way you will receive your order, as long as we hold current stock of what you have ordered.

Missing Parcel Form