International Delivery Information
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|INTERNATIONAL DELIVERY||Signed For Service 5-7 Working Days||£15.99|
Please see further down the page for a list of locations we ship to. If you are trying to purchase something and are unable to find your shipping location country in our checkout system, then please contact us and we will be able to assist you with your query.
Shipping To Remote Areas
Shipments are sent with DHL and standard, Some remote locations may require a 3rd party local carrier to deliver your goods.
Will I need to sign for my order?
All orders that are sent out Recorded or Special Delivery will require a signature upon delivery of the goods.
If you are out, the courier will leave you a 'While you were out' card, which you will need to take to your nearest postal depot to collect your parcel.
If you do not collect it within a short period of time, then the parcel will be returned back to us.
Are parcels insured?
Yes, provided you have gone through the Track and Trace procedure (accessed via your account) and the order has not been delivered in the time specified, we will replace or refund the order after 21 working days if the post-office verifies that the parcel is lost.
Alternatively, if its urgent, we can send a replacement out to you immediately at the same cost and we will refund your original purchase costs after 14 days, this way you will receive your order, as long as we hold current stock of what you have ordered.
Missing Parcel Form
As long as your order is placed before 3.00pm, we aim to dispatch the same day subject to stock and availability.
Orders received after 3.00pm will be dispatched the following working day, (please note that orders will not be dispatched after 3.00pm on a Friday, over the weekend or on bank holidays).
We try our best to meet delivery timescales, however at busy periods such as Christmas there may be a slight delay in the dispatching of your order.
Please note all mechanical timepieces will be put on a 24 hour functionality test before being dispatched.
Once your order has been dispatched via Royal Mail, you will receive an email which contains a unique tracking number, which will then allow you to track your parcel online through the Royal Mail website.
Once you have gone through the Track and Trace procedure and the order has not been delivered in the time specified, we are able to replace or refund the order after 21 working days and once the post office clarifies that the parcel is lost.
Alternatively we will send a replacement out immediately at the same cost (subject to stock availability) and your original purchase costs will be refunded after 14 days, this way you will receive your order.
We will always aim to ship all of our orders within the time frame we have specified and on very rare occasions parcels may be lost or arrive to you late.
You must be available to receive your delivery or arrange prompt collection with your local sorting office. All orders returned to us as marked undelivered can be redelivered but will incur an additional delivery charge.
If ordering from the Channel Islands, please contact us regarding your refund on VAT, as this will not be automatically deducted at the checkout stage.
Albania Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Isle of Man Italy Latvia Luxembourg Malta Macedonia Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey
Afghanistan Argentina Armenia Aruba Australia Bahamas Barbados Bosnia-Herzegovina Brazil Canada Chile Dominican Republic Egypt Gibraltar Guam Hong Kong India Indonesia Israel Japan Republic of Korea Mexico New Zealand Peru Philippines Saint Lucia Singapore Taiwan Thailand United Arab Emirates United States of America
Import duties & tax (Vat) is charged at the appropriate rate to all destinations we ship to within the EU.
Import duties & tax (Vat) will be deducted automatically when the billing details are entered into the checkout stage.
Any additional charges for customs clearance is your responsibility as we have no control and custom policies vary from country to country.