• £

UK Delivery Information

Please note that PO Box numbers are not acceptable. We only ship to your registered address provided at the time of your order. We may require a signature upon delivery of the goods. If you are unable to take delivery of the goods, a delivery advice note will be left advising you of the attempted delivery time/date and details on how and where you can collect your goods.

OptionEstimated TimeCost
STANDARD DELIVERY5 Working Days (Mon-Fri)£2.99 Or Free On Orders Over £50
TRACKED DELIVERY2-3 Working Days (Mon-Fri)£3.99 Or Free On All Orders Over £100
EXPRESS DELIVERY1-2 Working Days (Mon-Fri)£4.99
SPECIAL DELIVERYSigned For Service Arriving Next Working Day (Mon-Fri)£7.99
SATURDAY DELIVERYSigned For Service Arriving Next Saturday Before 1pm£9.99
COLLECT IN STORE-CoventryCollect from our Coventry store (Tue-Sat)Free

Engraved orders are usually dispatched within 24 hours.

All delivery times are estimated and cannot be guaranteed.

Please note that we are unable to deliver to PO Box numbers.

To ensure your order is dispatched the same day choose 'Special Next Day Delivery' or 'Saturday Delivery' and order before 3pm.

If you have received a dispatch email on Saturday or Sunday, your order has been packed and will be collected by the Royal Mail on the following Monday (or Tuesday in the case of public holidays).

Will I need to sign for my order?

All orders that are sent out Recorded or Special Delivery will require a signature upon delivery of the goods.

If you are out, the courier will leave you a 'While you were out' card, which you will need to take to your nearest postal depot to collect your parcel.

If you do not collect it within a short period of time, then the parcel will be returned back to us.

Are parcels insured?

Yes, provided you have gone through the Track and Trace procedure (accessed via your account) and the order has not been delivered in the time specified, we will replace or refund the order after 21 working days if the post-office verifies that the parcel is lost.

Alternatively, if its urgent, we can send a replacement out to you immediately at the same cost and we will refund your original purchase costs after 14 days, this way you will receive your order, as long as we hold current stock of what you have ordered.