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Missing Parcel Form

Missing Parcel Claims Form

When to claim:

We are unable to process a claim for goods that have been lost in post unless 14 working days has elapsed since we have dispatched the items.

All claims must be made within 28 working days of dispatch date. (For your dispatch date please check your emails.)

Upon receipt of claim form to Edmonds it may take up to 7 working days to process your claim.

The following information is required to process your claim-

After filling the form please return it by email to:

Sales@edmondsjewellers.com

You must complete the below Lost Parcel in post form in full, failure to complete may result in your claim being delayed/rejected.

 

Contact Details

 

Title

 

First Name

 

Surname

 

Billing Address

 

Postcode

 

Shipping Address

 

Postcode

 

Daytime Tel

 

Mobile

 

Email

 

Item Description

 

Order No

 

Item(s) Ordered

 

Order Value

 

Declaration:

I understand that a false claim could result in criminal prosecution. I declare to the best of my knowledge, the information I have supplied on this form is correct & truthful. I also undertake to advise Edmonds immediately if any lost items are subsequently traced & to refund Edmonds any monies paid in compensation for these items or return the items in original state.


Signature:                                                                                                              Date:

Please note that by making a claim you are consenting to your name and address being passed to Royal mail to process your claim.

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